Frequently Asked Questions

At Lekenergy, we stand at the forefront of sustainable energy solutions, delivering innovative and customised power solutions that empower a greener future. As an Australian-owned and operated company, we take pride in our commitment to driving positive change within our local communities. With a focus on sustainability, cost efficiency, and tailored services, Lekenergy is your trusted partner for all your energy needs.to create a more sustainable and environmentally friendly future.

We primarily focus on solar energy solutions. We design, install, and maintain for commercial, and industrial clients.

To request a consultation or a quote, please visit our website and fill out the enquiry form. You can also call our customer service team at 1300 800 820 to schedule an appointment.

Absolutely, we provide consultations to evaluate your energy needs and deliver tailored recommendations for energy-efficient solutions. Please contact our team to schedule a consultation.

Yes, our products and solutions are designed with environmental friendliness in mind, promoting clean and sustainable energy practices to reduce carbon emissions and minimise environmental impact.

To reach LekEnergy for general inquiries, you can visit our website or call our customer service hotline at 1300 800 820. Our team is available to assist with any queries you may have.

You can stay informed about our company news, projects, and updates by visiting our website and subscribing to our newsletter. You can also follow us on social media platforms like Instagram, Linkedin and Facebook.

LekEnergy offers a diverse range of energy-related products, including power systems, lithium batteries, portable power, solar products, smart locks and more.

Yes, our product range is designed to cater to the energy needs of residential, commercial, and industrial customers. We offer scalable solutions to meet a variety of energy requirements.

Determining the right product for your needs depends on factors such as your energy consumption, location, and specific goals. Our team of experts can conduct an assessment and provide personalised recommendations to help you make an informed decision.

Yes, our products are designed to be compatible with each other, allowing you to create a comprehensive energy solution that meets your specific needs.

LekEnergy offers support and maintenance services to ensure the optimal performance and longevity of your products. This may include regular inspections, troubleshooting, and software updates for energy management systems.

Our solutions are suitable for a wide range of industries, including telecommunications, mining, transport, agriculture, and more. We tailor our offerings to address the specific needs of each sector.

Our offerings include innovative solutions like Euroka Power on Wheels, a portable and versatile off-grid power solution that can be deployed in various scenarios to provide reliable and sustainable electricity. This is especially beneficial in remote areas or locations with unreliable grid access.

Our industrial solutions, such as energy-efficient equipment and energy management systems, help businesses optimise energy usage, reduce wastage, and identify areas for cost savings.

Yes. You can certainly come by to pick up your order of goods at your local showroom. Just let us know ahead.

We offer multiple methods of ordering which include: our online store, our customer support line, our sales representative or email through your order to [email protected].

We accept various payment methods, including credit cards, bank transfers, and other electronic payment options. Our sales team can provide you with specific payment details when you place your order.

The lead time for product orders may vary depending on the specific products and quantities you require. Our sales team will provide you with an estimated lead time when you place your order.

For commercial and industrial projects, we offer tailored shipping solutions based on project size and location. Our team will collaborate closely with you to organise the most efficient and cost-effective shipping method to suit your specific requirements.

Absolutely, we extend on-site delivery and installation services for commercial and industrial projects. Our highly skilled installation teams will ensure the correct installation and commissioning of your equipment to guarantee optimal performance.

The charges for on-site delivery and installation for commercial and industrial projects can fluctuate depending on the project's scale and location. Our sales team will furnish you with a comprehensive quote that encompasses all relevant charges.

Yes, we sell wholesale to our trade accounts. You can register for a trade account on our website.

Yes, you can register for a retail account on our website to check out pricing and track your order.

To request a quote for a commercial solar installation or industrial projects, please get in touch with our commercial sales team. They will assess your energy requirements, location, and other factors to provide you with a customised quote.

The cost of installations depends on factors such as system size, energy consumption, location, and any specific requirements for your business. We will collaborate closely with you to determine the most suitable solution for your needs.

Yes, we provide maintenance contracts to ensure the optimal performance and durability of your industrial energy installations. Our team can furnish you with details on available maintenance plans.